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FAQs

Frequently Asked Questions


GEHA Solutions provides network offerings to improve accessibility for clients such as third-party administrators, insurance companies, unions, consultants, brokers and self-insured employer groups. The GEHA Solutions’ team utilizes and shares more than 100 years of industry expertise to provide products, industry advice and tools to help clients retain and grow their business.

Network features include:

  • Large and geographically dispersed networks to increase the number of claims paid in-network.
  • A-la-carte approach to networks, allowing you to choose up to seven unique networks to meet your specific plan needs.
  • Fee schedules covering all service classes with competitive fees to maximize your savings.
We can prepare an accessibility analysis for your group. By comparing participant ZIP codes to our provider ZIP codes, we can create detailed reports and maps. These reports will show the participant location in relation to our providers.

GEHA Solutions believes that plan design should be left to our customers. You know your plan participants' needs and are in the best position to balance those considerations with cost concerns. But the larger the benefit differentials between in-network and out-of-network services, the greater the savings.

GEHA Solutions is simple to administer. The key implementation steps are:
  • Load provider data and fee schedules into your claims system so that you can reprice claims as they are processed.
  • Print the network identifier on your ID cards and explanation of benefits (EOBs) so the dentist can identify their affiliation with the participants plan.
  • Communicate the network benefits and how to find an in-network provider to plan participants.
GEHA Solutions wants every client relationship to be successful and considers ourselves as partners. This approach assures the client continuous quality support and assistance in your current and future customers ventures. Our Business Development Team is available to provide industry advice, news, and reporting to help you retain and grow your business.
Yes. We will work with you to determine areas of low access and consult with our networks to determine a recruitment plan.

Your members may nominate a provider, for the GEHA Connection Dental Network, directly using our online Nominate a Dentist tool.

Cost containment is no doubt a key objective when a dental PPO network is added. When in-network utilization is high our negotiated rates offer significant savings and total claims costs are reduced.

 

Communicating to your members the benefit, via lower out-of-pocket costs, is key in onboarding a network. GEHA Solutions can assist you in creating network FAQs to be shared with your members that explain the cost benefits as well as how to find an in-network dentist.

GEHA Solutions can assist your members in locating a participating dentist.

GEHA Solutions requires that the network identifier used to process the claim be placed on plan participants' explanation of benefits (EOB). This allows a participating dentist to identify the network fee scheduled use to pay the claim.

Publishing the network logo or name, on the members ID card, assists the provider in determining eligibility of the member at the time of service.

Find a GEHA Connection Dental Network dentist using our online Find a Dentist tool.

You may also call 877.277.6872 for assistance from an Account Specialist 8 a.m. - 4:30 p.m. Central time, Monday through Friday.

Yes. Our network options include both general and specialty dentists, such as oral maxillofacial surgeons, orthodontists and periodontists.
Yes. Visit our Nominate a Dentist form to nominate your dentist.
You will find your insurance company located on your insurance card. Please call the number listed on your ID card for benefit information. GEHA Solutions does not have access to your personal benefit information.
We suggest you reach out to your insurer, listed on your ID card, to verify benefit coverage and provider participation. This step will help to avoid unexpected out-of-network dental costs.

Find a GEHA Connection Dental Network dentist using our online Find a Dentist tool.

You may also call 877.277.6872 for assistance from an Account Specialist 8 a.m. - 4:30 p.m. Central time, Monday through Friday.

GEHA Solutions provides network offerings to improve accessibility for clients such as third-party administrators, insurance companies, unions, consultants, brokers and self-insured employer groups. The GEHA Solutions’ team utilizes and shares more than 100 years of industry expertise to provide products, industry advice and tools to help clients retain and grow their business.

Network features include:

  • Large and geographically dispersed networks to increase the number of claims paid in-network.
  • A-la-carte approach to networks, allowing you to choose up to seven unique networks to meet your specific plan needs.
  • Fee schedules covering all service classes with competitive fees to maximize your savings.
Yes. Our network options include both general and specialty dentists, such as oral maxillofacial surgeons, orthodontists and periodontists.
We can prepare an accessibility analysis for your group. By comparing participant ZIP codes to our provider ZIP codes, we can create detailed reports and maps. These reports will show the participant location in relation to our providers.
Yes. Visit our Nominate a Dentist form to nominate your dentist.

GEHA Solutions believes that plan design should be left to our customers. You know your plan participants' needs and are in the best position to balance those considerations with cost concerns. But the larger the benefit differentials between in-network and out-of-network services, the greater the savings.

GEHA Solutions is simple to administer. The key implementation steps are:
  • Load provider data and fee schedules into your claims system so that you can reprice claims as they are processed.
  • Print the network identifier on your ID cards and explanation of benefits (EOBs) so the dentist can identify their affiliation with the participants plan.
  • Communicate the network benefits and how to find an in-network provider to plan participants.
You will find your insurance company located on your insurance card. Please call the number listed on your ID card for benefit information. GEHA Solutions does not have access to your personal benefit information.
GEHA Solutions wants every client relationship to be successful and considers ourselves as partners. This approach assures the client continuous quality support and assistance in your current and future customers ventures. Our Business Development Team is available to provide industry advice, news, and reporting to help you retain and grow your business.
We suggest you reach out to your insurer, listed on your ID card, to verify benefit coverage and provider participation. This step will help to avoid unexpected out-of-network dental costs.
Yes. We will work with you to determine areas of low access and consult with our networks to determine a recruitment plan.

Your members may nominate a provider, for the GEHA Connection Dental Network, directly using our online Nominate a Dentist tool.

Cost containment is no doubt a key objective when a dental PPO network is added. When in-network utilization is high our negotiated rates offer significant savings and total claims costs are reduced.

 

Communicating to your members the benefit, via lower out-of-pocket costs, is key in onboarding a network. GEHA Solutions can assist you in creating network FAQs to be shared with your members that explain the cost benefits as well as how to find an in-network dentist.

GEHA Solutions can assist your members in locating a participating dentist.

GEHA Solutions requires that the network identifier used to process the claim be placed on plan participants' explanation of benefits (EOB). This allows a participating dentist to identify the network fee scheduled use to pay the claim.

Publishing the network logo or name, on the members ID card, assists the provider in determining eligibility of the member at the time of service.

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